Trust Center

How Dheemai protects your data, what we comply with, and who we work with to deliver our AI image detection platform.

🛡️ Last updated: FILL IN DATE

Trust is fundamental to what we do. Dheemai handles documents, images, and identity data that customers rely on us to keep safe. This page consolidates how we run our security programme, the standards we align to, the subprocessors we depend on, and how to report a vulnerability if you find one.

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Secure by design

Encryption at rest and in transit, least-privilege access, segmented environments.

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Compliant by default

Aligned with GDPR and global enterprise security baselines.

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Data sovereignty

Production data hosted in Indian regions by default. Air-gapped option for sensitive workloads.

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Transparent

Public list of subprocessors and a clear path to report security issues.

01 🔐

Security practices

How we keep customer data safe across our infrastructure, applications, and people.

Encryption

SurfaceWhat we do
Data in transit FILL IN — e.g. TLS 1.3 across all public endpoints, HSTS enforced, modern cipher suites only.
Data at rest FILL IN — e.g. AES-256 for databases and object storage, AWS KMS / GCP KMS for key management.
Secrets management FILL IN — e.g. AWS Secrets Manager / HashiCorp Vault, rotated every N days.

Access control

Authentication FILL IN — SSO via Google Workspace, MFA enforced site-wide.
Authorisation FILL IN — RBAC for production access; least-privilege IAM policies.
Production access FILL IN — gated through Bastion / break-glass workflow with audit logging.
Employee offboarding FILL IN — automated revocation within N hours of HR trigger.

Secure development lifecycle

Code review FILL IN — every PR requires N approvers; security-sensitive PRs require security team review.
Static analysis FILL IN — GitHub Advanced Security / Snyk / Semgrep on every PR.
Dependency scanning FILL IN — Dependabot / Renovate; critical vulnerabilities patched within N days.
Penetration testing FILL IN — independent third-party pentest cadence; latest report on request under NDA.
Logging & monitoring FILL IN — centralised logs in N tool; alerts routed to on-call.

Business continuity

BackupsFILL IN — frequency, retention, restore tested cadence.
RTO / RPOFILL IN — recovery time / recovery point objectives.
Incident responseFILL IN — runbook, on-call rotation, post-mortem policy.
Note for editor: replace every FILL IN with your actual controls. If a control is not in place yet, write what you do today instead of leaving it blank, or remove the row.
02 📜

Compliance & certifications

Where we stand against globally recognised security and privacy standards. Status accurate as of the date at the top of this page.

StandardStatusNotes
GDPR (EU) FILL IN FILL IN — current alignment with EU General Data Protection Regulation. Note any SCC arrangements for EU customer data.
SOC 2 Type II FILL IN FILL IN — e.g. "Type I targeted Q3 2026, Type II Q1 2027" or current report availability under NDA.
ISO/IEC 27001 FILL IN FILL IN — ISMS scope and certification timeline.
HIPAA (US health data) FILL IN FILL IN — if applicable to insurance/health workflows.
RBI / SEBI / IRDAI (India financial KYC) Compatible FILL IN — confirm specific RBI / SEBI / IRDAI guidelines our KYC stack supports.

Auditor reports available under NDA. Email trust@dheemai.com from your work address to request the latest report.

Note for editor: the four status pills available are live (green), progress (amber, "In progress"), planned (grey, "Planned"). Edit the span class accordingly. Remove any row that doesn't apply.
03 🌏

Subprocessors & data residency

We use the following subprocessors to operate our services. Production customer data is hosted in FILL IN PRIMARY REGION by default; customers on regulated workloads can request a region-locked deployment.

Subprocessor Purpose Region Data category
Amazon Web Services Compute, storage, networking FILL IN — e.g. ap-south-1 (Mumbai) FILL IN — uploaded images, metadata, logs
Google Cloud Platform Compute (Cloud Run), Vertex AI FILL IN — e.g. asia-south1 FILL IN
Netlify Marketing site hosting Global CDN None (static marketing pages only)
Google (AI Studio / Gemini) Vision LLM inference FILL IN FILL IN — image content sent for analysis
OpenRouter Backup VLM inference (Qwen) FILL IN FILL IN — image content sent for analysis
Google Analytics Website analytics Global Anonymised page-view telemetry
FILL IN FILL IN (e.g. email, payments, CRM) FILL IN FILL IN

We notify customers of material changes to this list at least FILL IN — e.g. 30 days before they take effect. Subscribe to updates by emailing trust@dheemai.com.

04 🐛

Vulnerability disclosure & status

If you believe you've found a security vulnerability in any Dheemai product or website, please report it to us. We commit to acknowledging reports within FILL IN — e.g. 2 business days and to keeping you informed throughout triage.

How to report

  • Email security@dheemai.com with a description of the issue and reproduction steps.
  • For sensitive reports, encrypt with our PGP key (FILL IN — link to public key).
  • Please give us a reasonable window to address the issue before any public disclosure.

Safe harbour

We will not pursue or support legal action against researchers who:

  • Make a good-faith effort to avoid privacy violations, service degradation, or destruction of data.
  • Test only against accounts they own or have explicit permission to test.
  • Report findings through security@dheemai.com and give us time to remediate.

Out of scope

FILL IN — typically: physical attacks, social engineering of staff, denial-of-service, automated scanning that produces excessive traffic, vulnerabilities in third-party services we don't control.

System status

Real-time availability and incident history: FILL IN — link to status.dheemai.com or your status page provider (Statuspage, Better Stack, Instatus, etc.). Subscribe on the status page to be notified of incidents and scheduled maintenance.

05 📬

Contact security

Different inboxes for different concerns. We respond from these addresses, so please verify the sender domain on any incoming mail.

Vulnerability reports
security@dheemai.com
Compliance & audit requests
trust@dheemai.com
Privacy & data subject requests
privacy@dheemai.com
Privacy Grievance Officer
See Privacy Policy →